All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer $6.99 flat rate shipping within the United States.
$3 flat rate local delivery is available for orders over $25 within 15 miles of Clinton, NY.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
You can skip the shipping fees with free local pickup at 16 College Street, Clinton, NY. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are our current hours of operation. Please have your order confirmation email with you when you come.
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at Stephanie@evolvegifts.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We cannot ship to P.O. Boxes.
Refunds, returns, and exchanges
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping cost for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at Stephanie@Evolvegifts.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Stephanie@Evolvegifts.com.